Payment Policy
Effective Date: May 13, 2026
This Payment Policy explains the payment methods we accept, how charges are processed, and your responsibilities when paying for orders at www.gyno-care.com.
1. Accepted Payment Methods
We accept the following payment methods at checkout:
•- Major credit and debit cards Visa, Mastercard, American Express, Discover)
•- Shop Pay
•- Apple Pay
•- Google Pay
•- PayPal
•- Buy-now-pay-later providers (where available, e.g., Shop Pay Installments, Afterpay, Klarna)
Available payment methods may vary based on your location and order value. The methods available to you will be displayed at checkout.
2. Discreet Billing
Charges on your bank or card statement will appear under a neutral company descriptor for your privacy.
3. Currency
All transactions are processed in U.S. dollars (USD). If your card or account is in another currency, your bank or payment provider will apply its own exchange rate and may charge foreign transaction fees.
4. Authorization and Charges
When you place an order, your payment method will be authorized for the full order amount, including products, applicable taxes, and shipping. The actual charge is typically captured at the time your order is processed for shipment.
By submitting payment, you represent and warrant that:
- - You are authorized to use the payment method provided
- - The billing information you provide is accurate and current
- - You authorize us (or our payment processors) to charge the full order amount to your payment method
5. Sales Tax
Applicable state and local sales tax is calculated at checkout based on your shipping destination and the type of product purchased. Tax rates are determined by our payment and tax-calculation systems and may change without notice.
6. Declined Transactions
If your payment is declined, your order will not be processed. Common reasons for declined payments include insufficient funds, incorrect billing information, exceeded credit limits, or fraud-prevention holds placed by your bank. Please contact your payment provider to resolve, or try a different payment method.
7. Payment Security
All transactions are processed through PCI-DSS compliant payment processors using industry-standard encryption. We do not store full credit card numbers on our servers. For more information about how we handle your data, please review our Privacy Policy.
8. Subscriptions and Recurring Orders
If you sign up for a subscription or recurring order, you authorize us to automatically charge your selected payment method at the frequency you select until you cancel. You may cancel a subscription at any time through your account or by contacting support@gyno-care.com. Cancellations made after a renewal has been processed will take effect the following billing cycle.
9. Promotional Codes and Discounts
Promotional codes and discounts must be entered at checkout to apply. We cannot retroactively apply discounts to orders that have already been placed. Only one promotional code may be used per order unless otherwise stated. Promotional codes have no cash value and may not be combined, transferred, or resold.
10. Gift Cards
Gift cards purchased from www.gyno-care.com may be used as payment at checkout. Gift cards are non-refundable, non-transferable, and cannot be redeemed for cash (except where required by law).
11. Refunds
Refunds are issued to the original payment method used at the time of purchase. See our Refund Policy for full details on refund eligibility and processing times.
12. Chargebacks and Disputes
If you have a concern with a charge, please contact us first at support@gyno-care.com so we can resolve the issue directly. Filing a chargeback without first contacting us may delay resolution and may result in suspension of your account for future purchases. We reserve the right to dispute fraudulent or invalid chargebacks with all available evidence.
13. Fraud Prevention
We use fraud-detection tools to protect our customers and our business. We reserve the right to verify identity, request additional information, or cancel any order that we reasonably believe to be fraudulent or in violation of our Terms of Service.
Contact Us
If you have any questions about this policy, please contact us:
GynoCare (a brand of Terramed LLC) 1902 Wright Place, Suite 200 #17150277
Carlsbad, CA 92008
Email: support@gyno-care.com
Phone: 1 (800) 824-9156
Website: www.gyno-care.com