Privacy Policy

Effective Date: May 13, 2026

GynoCare, a brand of Terramed LLC ("GynoCare," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.gyno-care.com (the "Site") or make a purchase from us.

1. Information We Collect

We collect information you provide directly to us, information collected automatically, and information from third parties. Information You Provide:

  • Name, billing and shipping address, email address, and phone number
  • Payment information (processed securely through our payment processors; we do not store full card numbers)
  • Account login credentials
  • Order history and product preferences 
  • Communications you send us (customer service inquiries, reviews, survey responses) Information


1. Collected Automatically:

  • Device and browser information (IP address, browser type, operating system)
  • Usage data (pages viewed, time spent on the Site, referring URLs)
  • Cookies, pixels, and similar tracking technologies Information from Third Parties:
  • Order and fulfillment data from Shopify, Amazon Multi-Channel Fulfillment, and shipping carriers
  • Marketing data from advertising partners (Meta, Google, TikTok)
  • Fraud-prevention data from payment processors

2. How We Use Your Information

  • Process and fulfill orders, including shipping and customer service
  • Send order confirmations, shipping notifications, and receipts
  • Respond to inquiries and provide customer support
  • Send marketing communications (with your consent where required by law)
  • Personalize your shopping experience
  • Improve our products, Site, and services
  • Detect, prevent, and investigate fraud or unauthorized activity
  • Comply with legal obligations and enforce our terms

3. Discretion and Privacy of Intimate Care Purchases

We understand that intimate wellness is personal. All GynoCare orders ship in plain, discreet outer packaging with no product or brand imagery visible on the exterior. Billing descriptors on your statement will reflect a neutral company name. Our customer service team is trained to handle inquiries with confidentiality and respect.

4. How We Share Your Information

We do not sell your personal information. We share information only as follows:

  • Service providers (payment processors, shipping carriers, fulfillment centers, email platforms, analytics providers) who perform services on our behalf
  • Marketing partners with your consent, or for limited measurement and advertising purposes permitted by law
  • Legal authorities when required by law, subpoena, or to protect our rights, safety, or property
  • Successors in the event of a merger, acquisition, or sale of business assets

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and serve relevant advertising. You can control cookies through your browser settings. Disabling cookies may limit certain features of the Site.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time by clicking "unsubscribe" in any marketing email
  • Opt out of the sale or sharing of personal information (we do not sell personal information)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, the right to delete, the right to correct, the right to opt out of sale or sharing, and the right to non-discrimination for exercising these rights.

To exercise any of these rights, contact us at support@gyno-care.com. We will verify your identity before processing your request.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Adults Only

Our products and Site are intended for adults 18 years of age or older. We do not knowingly collect personal information from minors. If we learn we have collected information from a minor, we will delete it.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. International Users

If you are accessing the Site from outside the United States, please note that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this policy, please contact us:

GynoCare (a brand of Terramed LLC) 1902 Wright Place, Suite 200 #17150277
Carlsbad, CA 92008
Email: support@gyno-care.com
Phone: 1 (800) 824-9156
Website: www.gyno-care.com

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